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Thread: May not be a bike, but great example

  1. #1
    geek
    Guest
    A
    musician named Dave Carroll recently had difficulty with United Airlines. United
    apparently damaged his treasured Taylor guitar ($3500) during a flight. Dave
    spent over 9 months trying to get United to pay for damages caused by baggage
    handlers to his Custom Taylor guitar.</span>

    During
    his final exchange with the United Customer Relations Manager, he stated that he
    was left with no choice other than to create a music video for YouTube
    exposing their lack of cooperation. The Manager responded: "Good luck
    with that one, pal."</span>

    So
    he posted a retaliatory video on YouTube. The video has since
    received over 5.5 million hits. United Airlines contacted the musician and
    attempted settlement in exchange for pulling the video. Naturally his response
    was: "Good luck with that one, pal."</span>

    Taylor
    Guitars sent the musician 2 new custom guitars in appreciation for product
    recognition from the video that has lead to a sharp increase in
    orders.</span>

    Here's
    the video ....</span>http://www.youtube.com/watch?v=5YGc4zOqozo&amp;NR=1</span></span>

  2. #2
    Senior Member Red,'s Avatar
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    So.Cal. U.S.A.
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    Quote Originally Posted by geek
    A musician named Dave Carroll recently had difficulty with United Airlines. United apparently damaged his treasured Taylor guitar ($3500) during a flight.

    Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his Custom Taylor guitar.

    During his final exchange with the United Customer Relations Manager, he stated that he was left with no choice other than to create a music video for YouTube exposing their lack of cooperation.

    The Manager responded: "Good luck with that one, pal."

    So he posted a retaliatory video on YouTube.
    The video has since received over 5.5 million hits.

    United Airlines contacted the musician and attempted settlement in exchange for pulling the video.

    Naturally his response was: "Good luck with that one, pal."
    [TUBE]5YGc4zOqozo&amp;NR=1[/TUBE]
    Taylor Guitars sent the musician 2 new custom guitars in appreciation for product recognition from the video that has lead to a sharp increase in orders.
    That's how we can do it . . .

    Red, *&lt;(:{)-
    1999 Prostar West Super Gas Champion.
    2000 NMRA / Prostar West PRO E/T #2
    2001, 2002, & 2003 NMRA E/T Champion.
    2004 #3, 2005, & 2006 NMRA PRO E/T #2
    2007 Pro St. Legal #6, NMRA Pro E/T Champion.
    2008 Motorcycle Drag Racing Assoc. SS Champion.

  3. #3
    Administrator Wade Clark's Avatar
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  4. #4
    Senior Member
    Join Date
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    Location
    United States
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    My wife plays guitar &amp; I took her to the Taylor factory in San Diego for a tour a few years ago. They make BEAUTIFUL guitars that play VERY well &amp; I'm glad United got what they deserved! Maybe this will change their tune on baggage handling some!!! Ray.
    GOD rides a SUZUKI!

  5. #5

    Join Date
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    Location
    QCA
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    How do you get the Canada post/u.s.post office to pay for a pingle starter that was lost and not found. Yes it was insured ?They delivered an empty box with thesearch form taped to it.They knew there was a problem.I filedthe search form. They just keep running me in circles.How can I get by thedesk clerks to get some goodanswers and get itpaid for?
    Just A Victim / less rules more racing.

  6. #6

    Join Date
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    United States
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    You might just have to collect the ins. money.....
    They lost two $800 m/o`s and just paid them anyways.....Never found them....
    Life in the fast lane........

  7. #7
    Junior Member
    Join Date
    Aug 2005
    Location
    Sweden
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    Quote Originally Posted by geek
    So he posted a retaliatory video on YouTube. The video has since received over 5.5 million hits. United Airlines contacted the musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal."
    Off topic but here's another follow up on that incident http://www.youtube.com/watch?v=VEqvCktdSBM

    Regards
    PiPPi
    http://HarleyDrags.com

  8. #8
    flyinon2wheels
    Guest
    Wonder if he ever got paid

  9. #9
    MozzMann
    Guest
    When I flew United returning home to Oz
    after a week in Aspen a couple of years ago , they had the balls to charge me for excess weight, when they were the lousy pricks that let bags sit in the
    freakin rain for an hour on the ground in LAX and when we changed planes in Hawaii I got slugged the excess baggage fee. When I got my snowboard bag
    unpacked I wrung about 15 Lbs of water out of my gear, but did I get an
    apology ?? Sod off I was just some dumb schmuck flying home. IMHO they
    couldn't give a toss.</span>

  10. #10
    Senior Member
    Join Date
    Mar 2004
    Location
    Indiana
    Posts
    127
    They know you're not going to get off and walk home.
    I strive for average.

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